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Policies
 
Legal Disclaimer
You must be at least 18 years old to purchase needles and syringes. In addition, certain states, counties, cities and municipalities require a prescription for, or prohibit, the retail sale of needles and syringes. Please be aware of the rules in your location and do not order products if the purchase is in violation of your local ordinances. The purchaser is liable for any circumstances that result in their actions pertaining to the ordering of these medical supplies.

Sales of needles to some states are restricted to professional purchasers such as physicians, veterinarians, hospitals, clinics and other authorized purchasers.” Please do not order syringes/needles if you believe that you are not authorized to do so.”
Store Policies

Our policy for errors is simple; If a mistake is made and it is our fault, we pay for it. If a mistake is made and it is your fault, such as entering the wrong address or wrong item, you pay for it. Either way, we guarantee a satisfactory resolution to any errors.

Most unopened, unused merchandise can be returned. Sterile merchandise can not be returned. Returns are subject to a 15% re-stocking fee.

We do not ship outside the US except to Canada . We do not ship to APO addresses.

We only accept credit cards as payment. Open accounts may be established for commercial customers.

We usually ship the same day or next day we receive an order for in-stock merchandise for orders received up until 2:00 p.m. EST. We ship M-F and are open from 8:30 a.m. until 5:30 p.m. Monday through Friday.